Effective Date: November 3, 2026
Company Name: Mootech

Mootech ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, products, services, and SMS text notification systems.

This Privacy Policy explains how we collect, use, store, protect, and disclose information associated with our services.

By using our services, you acknowledge the data practices described in this Privacy Policy.

We may collect the following types of information:

Personal Information

• Name and business name
• Email address
• Mobile telephone number
• Mailing or service address
• Account and contact information

Equipment and System Information

• Equipment identification numbers
• Equipment operating status
• System alarms and error notifications
• Maintenance and service information
• Equipment monitoring and event logs

Website and Technical Information

• IP address
• Browser and device information
• Website usage information
• Technical diagnostic information

SMS Messaging Information

• Mobile phone numbers provided for SMS notifications
• SMS subscription and consent status
• Dates and times of opt-in and opt-out requests
• Message delivery status
• SMS communication records

We collect information directly from customers, through our website, and through connected equipment and services, as applicable.

Mootech uses collected information to:

• Provide and maintain our products and services
• Deliver equipment alerts and system notifications
• Send requested SMS text notifications
• Provide customer support and technical assistance
• Schedule maintenance and service appointments
• Monitor equipment operation and performance
• Maintain customer accounts
• Improve our products, systems, and services
• Detect unauthorized activity and protect system security
• Comply with applicable legal obligations

We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.

Mootech offers an optional SMS notification service that allows customers to receive equipment alerts, service notifications, account updates, and other requested operational messages.

By affirmatively opting in to our SMS notification service, you authorize Mootech to send text messages to the mobile telephone number you provide.

Message frequency varies depending on equipment activity, system events, and notification preferences.

Message and data rates may apply.

You may unsubscribe at any time by replying STOP to any message. For assistance, reply HELP.

SMS consent and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share mobile telephone numbers or SMS opt-in consent information for third-party marketing.

We may disclose mobile numbers to messaging service providers and wireless carriers solely as necessary to deliver requested messages and administer the SMS notification service.

All other categories of information sharing described in this Privacy Policy exclude SMS opt-in consent data and mobile information when the purpose is third-party marketing or promotion.

Mootech does not sell personal information to third parties.

We may disclose limited personal information to trusted service providers when necessary to operate our business, including:

• SMS messaging and telecommunications providers
• Website hosting and cloud service providers
• Equipment monitoring and technical support providers
• Payment processing providers, if applicable

These providers may access information only as necessary to perform services on our behalf, subject to appropriate contractual and security safeguards.

We may also disclose information when required by law, legal process, or to protect the rights, property, and safety of Mootech, our customers, or others.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

These measures may include access controls, secure communication methods, system monitoring, and restricted access to customer information.

However, no method of electronic storage or internet transmission is completely secure. We cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, meet legal requirements, and fulfill the purposes described in this Privacy Policy.

SMS subscription and consent records may be retained to document compliance with applicable messaging regulations.

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it, subject to applicable retention requirements.

You may contact Mootech to request:

• Access to personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of personal information, subject to legal and operational requirements
• Changes to your communication preferences
• Removal from our SMS notification service

To stop receiving SMS notifications, reply STOP to any message.

We will respond to privacy requests in accordance with applicable law.

Our website may use cookies or similar technologies to support essential website functionality, remember preferences, improve performance, and understand website usage.

You may manage cookies through your browser settings.

Disabling certain cookies may affect website functionality.

If we use additional analytics or advertising technologies, we will provide any disclosures and choices required by applicable law.

Our website or services may contain links to third-party websites or integrate with external service providers.

Mootech is not responsible for the privacy practices of independent third-party websites.

We encourage users to review the privacy policies of any third-party services they access.

Our website and services are intended for business customers and individuals aged 18 or older.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Mootech may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

Any updates will be posted on our website with a revised effective date.

When required by law, we will provide additional notice of material changes.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mootech

Email: alerts@mootech.biz
Phone: 920-418-9363
Website: www.mootech.biz
Mailing Address: PO BOX 63, Saint Nazianz WI, 54232

Mootech is committed to protecting customer information and maintaining transparent privacy practices across our products, services, and SMS notification systems.